Koolatron is a Canadian company with headquarters in Brantford, Ontario a branch office in Orlando Florida and warehouse locations in Batavia, New York and in Rochester , Kent in UK. Starting with our flagship product line of 12V portable thermoelectric cooler, today we have expanded to manufacture, market and distribute a wide range of consumer items via dealer- distributor network to majority of retailers, mass merchandisers and also direct to consumers via direct response television infomercials and thro our websites. Koolatron products are marketed worldwide with many key retail accounts in Canada, USA and UK.
Koolatrons Full Service Direct Response division markets a selection of products in USA and Canada. We offer full range of services from French and English short and long form media management in Canada and USA to Cross Border Fulfillment including warehousing, shipping, and back end bilingual customer service support. Our clients include Body By Jake, Leigh Valentine, Cable Shopping Network, LandRider, to name a few.
All product distribution in USA is coordinated from our warehouse facility in Batavia, NY with European shipments coordinated from Rochester, Kent in UK and Canadian market coordination is done from Brantford, Ontario.
At Koolatron, we are committed to providing quality products and support all products we sell. Your satisfaction is important to us. We value your trust. Our customer support Help Line is available for your assistance from Mon - Fri 8 AM - 5 PM EST. Call us toll free for any inquiries or to place your order at 1-800-265-8456 Our on site Customer Service is available for your assistance from Mon - Fri 8 AM - 430 PM EST.